Slough Privacy

1. Information We Collect in Slough

Slough collects and processes several types of personal information, including:

2. How Slough Uses Your Information

Slough Borough Council uses your personal information for the following purposes:

• Slough Services (Contract Fulfilment):
  • Processing and managing vehicle rental bookings and agreements in Slough. Verifying your identity and confirming compliance with our rental requirements. Coordinating vehicle collection and return processes. Processing payments and administering deposits and charges.
• Slough Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and important rental information for Slough bookings. Responding to your inquiries and providing customer support for rentals in Slough. Notifying you of changes to Slough services or rental policies.
• Marketing in Slough (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates to Slough contacts where you have consented or where we have a legitimate interest. You can opt out at any time.
• Slough Improvements (Legitimate Interest):
  • Analysing website usage in Slough to improve user experience and functionality. Conducting research to optimise our vehicle fleet and services in Slough.
• Legal Compliance (Slough Requirement):
  • Complying with legal, regulatory and tax obligations in Slough. Preventing fraud and maintaining service security. Resolving disputes and enforcing our terms and conditions.

3. Information Sharing — Slough

We may share your personal information with Slough Borough Council:

• Slough Suppliers: Third-party companies that help Slough deliver its services, such as payment processors, IT support providers, and maintenance contractors. These suppliers are contractually required to protect your data.

Slough does not sell your personal information to third parties for marketing purposes.

4. Slough Security

Slough Borough Council implements appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. These include encryption, access controls, secure servers and routine security assessments. No internet transmission or electronic storage can be guaranteed to be completely secure.

5. Slough Data Retention

Slough retains your personal information only for as long as is necessary to meet the purposes for which it was collected, including compliance with legal, accounting and reporting obligations. Retention periods vary according to the type of information and the context of processing.

6. Your Rights in Slough

Under UK data protection law, Slough residents have the following rights:

• Access to Information: Request a copy of the personal information Slough holds about you.

To exercise these rights in Slough, please contact our Slough office using the details below.

7. Cookies and Tracking — Slough

The Slough website uses cookies and similar technologies to improve your browsing experience, analyse site traffic, and customise content. You can manage your cookie preferences through your browser settings.

8. Slough Updates

We may update this Privacy Policy for Slough periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. We recommend that you review this policy regularly.

9. Contact Slough

For questions about this Privacy Policy or our data practices, please contact Slough: